OVERVIEW
The brief
Shiftly needed a shift-management SaaS for hospitality venues — a market with notoriously thin margins and zero tolerance for clunky software. They had a rescoped idea after a failed build with another agency and a small window before a competitor launched.
THE CHALLENGE
What made this hard
Shiftly needed a shift-management SaaS for hospitality venues — a market with notoriously thin margins and zero tolerance for clunky software. They had a rescoped idea after a failed build with another agency and a small window before a competitor launched.
OUR APPROACH
How we tackled it
We inherited and assessed the previous codebase, gave an honest diagnosis, and rebuilt the core scheduling engine from scratch in six weeks. We designed for the people who'd actually use it — shift managers on their feet — with a mobile-first interface that works one-handed behind a bar.
WHAT WE BUILT
The product
Dashboard — main view
Onboarding flow
Core feature — detail
Mobile experience
TECH STACK
RESULTS
What happened next
- Deployed in 200+ venues within the first quarter
- $180K ARR within five months of launch
- Cut average shift-creation time from 12 minutes to under 2
- 92% monthly customer retention
- Cash-flow positive within seven months
CLIENT VOICE
“We brought Galaxen in to rescue a project that had gone sideways with another agency. They assessed the codebase, gave us an honest diagnosis, and rebuilt the core in six weeks. Exactly what we needed.”
MORE WORK
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