OVERVIEW
The brief
Healthpath wanted to launch a patient-facing health companion app in a regulated market where trust and accessibility make or break adoption. They had clinical expertise but no engineering team, and a hard launch date tied to a partnership announcement.
THE CHALLENGE
What made this hard
Healthpath wanted to launch a patient-facing health companion app in a regulated market where trust and accessibility make or break adoption. They had clinical expertise but no engineering team, and a hard launch date tied to a partnership announcement.
OUR APPROACH
How we tackled it
We led with design — running research with real patients to shape an onboarding flow that felt human, not clinical. We built a HIPAA-aligned architecture on AWS from day one, with accessibility (WCAG 2.2 AA) treated as a launch blocker, not a nice-to-have. Design and engineering ran in parallel from week three.
WHAT WE BUILT
The product
Dashboard — main view
Onboarding flow
Core feature — detail
Mobile experience
TECH STACK
RESULTS
What happened next
- 12,000 users within 60 days of launch
- 4.9★ average App Store rating at launch
- Onboarding completion rate of 78% (industry avg ~40%)
- Passed external security review with zero critical findings
- Featured in partner's launch campaign to 200K+ audience
CLIENT VOICE
“We launched three weeks ahead of schedule and within budget. The team's ability to scope cleanly and build without scope creep was unlike any agency I'd worked with in 12 years of building products.”
MORE WORK
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