CUSTOM SOFTWARE
Software built for the problem, not the template.
When your product outgrows its MVP — or you need something bespoke from the start — we build the production software your business actually runs on. We inherit existing codebases, modernise them, and extend them, or architect net-new platforms designed to scale. No frameworks-for-the-sake-of-it: every decision is traceable to a real business constraint.
WHAT YOU GET
Software that scales with your business.
Every custom engagement ends with a production-ready codebase designed to be owned, maintained, and extended by your team.
Timeline
12+ weeks
Starting at
$40,000
HOW IT WORKS
Audit first. Build second.
We never write production code before we understand the full system. Every decision is traceable to a real business constraint.
Week 1
Technical audit
For existing systems, we assess the codebase, infrastructure, and team setup before writing a proposal. For net-new work, we skip directly to architecture design.
Output: Audit report with honest assessment and recommended path forward
- Codebase quality, test coverage, and maintainability review
- Infrastructure and deployment assessment
- Technical debt mapping with prioritised recommendations
Weeks 1–2
Architecture design
We document the system design, data models, API contracts, and phased delivery plan — with your team's input before development begins.
Output: Architecture document and phased delivery plan with fixed quote
- System design and data model documentation
- API contract definitions
- Technology decisions with written rationale
- Phased plan with defined outputs per phase
Weeks 3–12+
Development sprints
Two-week sprints with defined outputs. You access a staging environment every sprint. No dark periods — you always know what's in progress.
Output: Incrementally built features deployed to staging each sprint
- 2-week sprint cycles with clear sprint goals
- Staging URL updated after every sprint
- Weekly progress updates and bi-weekly syncs
- Technical decisions documented as we go
Ongoing
Test coverage and QA
Automated tests for critical paths from day one. Load testing and security review at each major milestone — not as an afterthought at the end.
Output: Test suite for critical paths, load test reports, security review
- Unit and integration tests for business-critical logic
- Load testing at scale milestones
- Security review at each phase completion
- Performance audit on all user-facing surfaces
Final phase
Documentation and handover
Architecture diagrams, runbooks, and a recorded codebase walkthrough your team can reference. We hand over everything — no lockout, no hidden knowledge.
Output: Full documentation package + recorded codebase walkthrough
- Architecture and infrastructure diagrams
- Runbooks for common operational tasks
- Developer onboarding guide
- 90-minute recorded codebase walkthrough
CLIENT STORY
Custom software in action.
Parcelpath needed a logistics platform built around their specific routing logic — not retrofitted from a SaaS tool.
COMMON QUESTIONS
Custom software FAQ.
When your business logic is too specific for off-the-shelf tools, your existing system is at capacity, or you need a platform built to scale to thousands of concurrent users. If you're still validating the idea, an MVP is almost always the right starting point.
Yes. We've taken over projects mid-build, post-launch, and post-failure. We start with an honest technical audit before committing to a price — so you know exactly what you're dealing with.
We work in 2-week sprints with defined outputs. Every sprint has something deliverable — a new feature, a performance improvement, a migration completed. You never pay for a sprint with nothing to show.
After the technical audit, we quote a fixed price for a defined phase. Longer projects are scoped in phases so you never commit to more than you can see. We don't do open-ended time-and-materials billing.
That's a design goal from day one. We write for readability, document as we go, and run a full handover walkthrough before our engagement ends. We've never had a client's team struggle to take over.
Building something that needs to scale?
Tell us what you're working with — we'll give you an honest assessment.